1. The spirit
Sell what is real. Show what you would show your family. Treat buyers, creators and audiences as you want to be treated. If you are unsure whether something belongs here, ask safety@vismarks.com first.
2. Prohibited items — never allowed
- Counterfeit, replica, 'inspired by' or unauthorised branded goods; items infringing copyright, trademark or design rights; unlicensed media, software keys or accounts.
- Illegal drugs, controlled substances, drug paraphernalia, prescription medicines without a licence, and unapproved health products or miracle cures.
- Weapons: firearms, parts, ammunition, explosives, stun guns, knives designed as weapons, and items that promote violence.
- Human remains, body parts, organs, blood and bodily fluids; endangered or protected wildlife and products derived from them (ivory, skins, bushmeat).
- Stolen goods, goods subject to recall, and goods you do not have the right to sell.
- Sexual content involving minors in any form; non-consensual intimate content; pornography and sexual services; escort or dating services.
- Hate, extremist or terrorist material; items glorifying crimes against humanity.
- Government IDs, passports, licences, uniforms, badges, official documents, diplomas and certificates (real or fake); personal data lists.
- Hacking tools, malware, surveillance devices intended for illegal use, signal jammers, cable descramblers.
- Gambling, lotteries, raffles and betting services without the required licence and our written approval; multi-level marketing recruitment; get-rich-quick schemes.
- Currency, cryptocurrency, securities, loans and other regulated financial products or services without the required licences.
- Tobacco, vapes, e-liquids, alcohol and cannabis products except where lawful and only with our prior approval for licensed sellers.
- Fireworks, hazardous chemicals, pesticides and other dangerous goods that cannot be shipped safely or lawfully.
- Anything whose sale is illegal in the seller's or buyer's country.
3. Restricted items — allowed with conditions
- Food, drinks and supplements: must be sealed, within date, labelled with ingredients and allergens, and compliant with NAFDAC or the relevant authority.
- Cosmetics and skincare: ingredient lists required; no banned bleaching agents (e.g. hydroquinone above legal limits, mercury).
- Baby products, toys and electronics: must meet applicable safety standards (SON, CE, FCC or equivalent) and carry correct warnings.
- Used items: condition must be described honestly; used underwear, used cosmetics and used medical devices are banned.
- Pre-owned luxury goods: proof of authenticity may be required at any time.
- Live animals and plants: only where lawful, with humane shipping; no endangered species.
- Events and tickets: creator must have the right to run the event and sell tickets.
- Adult-themed but lawful goods (e.g. lingerie): no explicit imagery; must be age-restricted.
4. Content rules for Stage, chat and reviews
- No nudity, sexual content or sexualised minors. No graphic violence, self-harm or dangerous challenges.
- No hate speech or harassment based on ethnicity, tribe, religion, nationality, gender, sexual orientation, disability or any protected trait. No bullying, threats or doxxing.
- No misinformation that risks health, safety or elections; no impersonation of people, brands or VISMARKS.
- Music, footage and images must be yours or properly licensed. Use the licence-free beds in Stage Studio or your own.
- Reviews must reflect a genuine experience. No incentivised, fake, retaliatory or self-written reviews.
- Jokes and riddles are welcome — cruelty, slurs and sexual content are not.
- Keep chat on topic; no spam, flooding, link dumping or off-platform payment details.
5. Honesty and fair play
Accurate photos and descriptions. Real stock. Prices that include everything except shown shipping and taxes. No bait-and-switch, drip pricing, fake scarcity or fake discounts. No manipulation of views, likes, followers, game scores, rankings or search. No moving deals off-platform.
6. Safety, minors and privacy
Users under 18 may browse and buy only with guardian consent and may not sell, go live, or receive money. Do not target minors with adult, gambling, alcohol or tobacco content. Do not publish other people's personal data (addresses, phone numbers, IDs). Get consent before filming people; blur or omit bystanders where appropriate.
7. How we enforce
Appeals: reply to the notice you received or write to safety@vismarks.com within 14 days. We aim to answer within 7 business days.
8. Reporting
Use the Report link on any listing, Stage, replay, comment or chat message, or email safety@vismarks.com. For copyright or trademark issues use the IP Policy process. Reports are confidential; we do not reveal who reported.
